Frequently Asked Question -- "Transaction Cannot Be Processed" error message

Wizard of OQ
Creator of Worlds
Messages:
67
Joined:
08/09/2011

This typically means that the transaction was declined by your bank.  This more commonly occurs with banks outside of the United States.

To resolve this error, you should try another credit card, preferably one drawn on a U.S.-based bank.

Alternatively, you may transfer the price of your subscription package to us via PayPal (ophthoquestions@gmail.com), and we can activate your subscription manually.

Just e-mail us after you have transferred the funds via PayPal so that we can activate your subscription promptly.
#1 04/24/2020 at 07:07 PM
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