Old questions appeared after renewal

BJQ
Messages:
1
Joined:
07 Dec 2018

Hi

I renewed my subscription to have a reset for all questions but unfortunately I found my old answers and can't do new questions anymore

Please help me with this issue 



#1 31 Dec 2019 at 04:24 PM
Wizard of OQ
Creator of Worlds
Messages:
66
Joined:
09 Aug 2011

BJQ
Hi

I renewed my subscription to have a reset for all questions but unfortunately I found my old answers and can't do new questions anymore

Please help me with this issue 



Hi -- can you email support@ophthoquestions.com  directly?  Thank you.
#2 12 Jan 2020 at 05:08 PM
Messages:
1
Joined:
05 Feb 2018

BJQ
Hi

I renewed my subscription to have a reset for all questions but unfortunately I found my old answers and can't do new questions anymore

Please help me with this issue 



apply database reset
may be it wil  help
#3 19 Jan 2020 at 05:57 PM
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